Get in Touch With Us

Got a question about a brand we've reviewed, spotted something that needs updating, or want to share feedback on one of our slots not on GamStop guides? This page covers the ways to reach us and what to expect once you do.

How to Reach Us

Email is the best way to get in touch. We read every message that comes in and aim to reply within a couple of working days. Send your enquiry to [email protected] and, where you can, tell us upfront what it's about — a review, a bonus term, a correction, or something else. That way we can get it to the right person without back-and-forth.

What We Can Help With

We cover a lot of ground on this site, so messages come in on all sorts of topics. Common ones include:

• Questions about specific brands — if you want more detail on a site featured in our comparisons, such as how a welcome offer works or what payment methods it supports, ask and we'll do our best to clarify.
• Corrections — bonus terms, wagering requirements and offer values change often at operators covered here. If you spot something that looks out of date, tell us and we'll check it against the operator's current terms.
• Content suggestions — if there's a topic around casinos not on GamStop, payment options or game types you'd like us to cover in more depth, we're open to hearing it.
• General site feedback — anything about how we rank, rate or present sites not on GamStop is useful to us.
• Support and safer gambling queries — if you or someone you know would find it helpful to talk through options around gambling controls, mention this in your message and we'll point you towards appropriate resources. Nothing on this site is intended to encourage anyone to bypass their own considered decisions about gambling, and all content here assumes readers are 18 or over.

If your question is really about finding a site to play at, our Best Non GamStop Casinos 2026 guide already covers our current rankings, how we assess brands like Betmica, Kikibet and Betninja, and what to look for in a welcome offer — it may answer your question faster than waiting for a reply.

What Happens After You Email Us

Every message is read by a person, not a bot. We don't send automated replies as a stand-in for an actual answer. Our usual response window is a couple of working days, though it can run longer if we're mid-way through updating reviews or checking bonus terms across multiple operators — accuracy takes priority over speed.

A Note on What We Do and Don't Cover

We research and compare casinos not on GamStop, including their bonuses, game libraries and payment options, based on publicly available information and the terms operators publish. We don't process deposits, withdrawals or account queries — those go directly to the operator you've signed up with. If your message concerns an account issue, a stuck withdrawal or a bonus dispute at a specific casino, we'd still like to hear about it for our own review purposes, but you'll need to raise it with that operator's own support team to get it resolved.

Keeping Our Rankings Honest

Some of the brands on this site, including those in our top ten such as Rivo, Zombillion and CoinPoker, pay us a commission when readers sign up through our links. That commercial relationship never decides where a brand sits in our rankings — positioning is based on our own research into offers, game ranges, payment options and general reliability. If you think we've got something wrong, or if a listed operator's terms have changed since our last check, telling us helps keep the site accurate for everyone else reading it.

Thanks for taking the time to visit this page. Whatever the reason for getting in touch, we look forward to hearing from you.